Frequently Asked Questions
Behind the scenes, we look for CareHerd users whose Care Receivers have similar needs. Identifying these similarities allows us to make better recommendations to everyone on helpful articles or questions you may want to ask your loved one’s doctors. We never share your personal information with anyone outside of your Care Team, and we make all recommendations anonymously.
CareHerd notifies you anytime someone on your Care Team adds or changes data under your Care Receiver. You can view the updates by tapping the notifications button on the bottom bar in the app (the bell icon).
You can store almost any type of electronic document in CareHerd. This includes:
- PDF downloads and scanned PDFs (like lab results or prescription lists)
- Pictures (of health insurance cards, loved ones, etc.)
- Audio files and recordings (of doctors visits, chats with family members, etc.)
Yes! That’s our purpose. CareHerd allows you to share information with anyone on your Care Team to help your Care Receiver. The more you share, the more you care!
Your Care Team is your team of caregivers that have come together to care for your loved one. You can currently add unlimited team members to your Care Team in addition to yourself as the single Primary Caregiver.
Your Care Receiver is your loved one for whom you’re providing care. You can add as many care receiver accounts as needed.
The CareHerd team is committed to continuous improvement of our app and the user experience. If you cannot find an answer to your question, please reach out to us. Have an idea for an improvement? Share that, too!